Rules & Guidelines
Terms & Conditions
Last Updated: July 26, 2026. Please read these Terms and Conditions carefully before using the Rechup application.
1. Scope of Services
Rechup is a fully operational digital utility and recharge platform. The following services are live and active:• Mobile Prepaid Recharges (All major operators — Jio, Airtel, Vi, BSNL)• Mobile Postpaid Bill Payments• DTH Recharges• Utility Bill Payments (Electricity, Gas, Water, Broadband, Landline)• Subscription & Cable TV• Gift Cards / Brand Vouchers — Launching August 1, 2026. Full service will be available from that date. No transactions are processed for this service until then.
2. Account Registration & SIM Binding
To use the app, users must register using a valid mobile number, select their registered home state of residence, and complete their account profile. The selection of your state is mandatory to identify the legal Place of Supply (POS) for GST invoicing. To safeguard your account against remote hijacking and session cloning, Rechup requires physical Device-SIM binding. Your login session is linked to the physical SIM card inside your device. If the SIM is removed or modified, session verification is required again to protect your wallet data.
3. Wallet — Closed-Loop System
Rechup operates a closed-loop prepaid wallet. Key terms governing your wallet:• Adding Money: Users may add money to their Rechup wallet using supported payment methods available within the app (UPI, debit/credit card, net banking, etc.).• Usage: Wallet balance can only be used to pay for services within the Rechup app — including mobile recharges (prepaid & postpaid), DTH recharges, utility bill payments, brand vouchers, and any other services offered on the platform.• No Withdrawals: Withdrawal, cash-out, or transfer of wallet balance to any external bank account, UPI handle, or third party is strictly not permitted under the closed-loop policy.• No Peer Transfers: Transfer of wallet balance between two Rechup user accounts is not permitted.• Refunds: In the event of a failed transaction, the deducted amount will be automatically refunded to your Rechup wallet balance within the stipulated time.• Cashbacks & Rewards: Promotional cashbacks, referral rewards, and loyalty bonuses are governed by the same closed-loop restrictions.In the future, we may offer open-loop wallet services and withdrawal facilities by partnering with authorized PPI (Prepaid Payment Instrument) licence holders, subject to necessary regulatory approvals.
4. KYC Requirements & App Permissions
You agree to complete the voluntary KYC process as required to use higher tier services. This includes uploading Aadhaar card, PAN card, and a live selfie. Submitting false, forged, or misleading documents will result in suspension or termination of your account. By registering and using Rechup, you explicitly consent to the following security and feature permissions: (1) SIM-Binding Security: verifying active phone state and phone numbers to bind your account session to your physical SIM; (2) Contacts Permission: picking numbers from your address book locally if granted; (3) Camera & Document Upload: capturing selfies, selecting files, or uploading documents strictly for KYC and support purposes; (4) Biometric Authentication: local on-device verification to lock and secure your wallet transactions.
5. Recharges and Service Outages
All recharge transactions are processed through trusted third-party telecom APIs. While we strive to ensure successful recharges, Rechup is not liable for failures caused by external API timeouts, carrier delays, or server disruptions.
6. Referral Program
You may refer contacts using your unique referral code. Rewards will only be granted for valid referrals that meet the criteria set by Rechup. Abuse of the referral program will lead to disqualification and possible account ban.
7. Prohibited Activities
Users must not misuse the app, attempt fraud, or reverse-engineer our services. Any such activity will lead to immediate termination of access and may be reported to authorities.
8. Intellectual Property
All content, branding, code, and features in the app belong to Rechup and Bhaaratbyte and may not be copied, reused, or redistributed without permission.
9. Termination
We reserve the right to suspend or terminate user accounts at our discretion, especially in cases of rule violations, fraud, or failure to complete KYC.
10. Limitation of Liability
Rechup is not responsible for any loss, delay, or damage arising from the use of the app, including but not limited to API errors or service disruptions from third-party providers.
11. Changes to Terms
These Terms and Conditions may be updated from time to time. It is your responsibility to review them periodically. Continued use of the app implies acceptance of any changes.
12. Contact Us
For any queries or support regarding these terms, please contact us through the app or at rechup.support@bhaaratbyte.com.
Corporate Information
Rechup is owned and operated by Bhaaratbyte Technologies Private Limited. For any questions, clarifications, or support queries regarding these terms, please contact:
Corporate Address
Bhaaratbyte Technologies Private Limited,
KOPATI TOWN, KHAJUABIL, Kopati,
Darrang – 784113, Assam.